Installation: whole house structured cabling, dedicated home cinema, Crestron control system, multi-room audio and video, wired and wireless data network, door entry
Smart Space Group has done a great job delivering the cinema room. From the design planning stage to the actual installation everything was checked, monitored and the end result has been absolutely fantastic.
My lasting impression is that the attention to detail on the design and aesthetic as well as the sound and visual qualities of the actual equipment was at the same level. I think it is really important when you are designing a home and you want it to look fantastic and also want it to function brilliantly. There are companies, I believe, that pay more attention to just the audio-visual side of things without really taking into account how it fits into design ethic of the rest of the environment.
That is where I would say Smart Space Group were really brilliant and obviously the service ethic was really up to scratch. I was very happy with the efficiency.
The quality of sound and image have just been very exiting actually and something that we can show off to either potential clients or just to our friends that are coming over for a movie night. So there is no need to ever go out again!
Installation: Bedroom cinema retrofit, multi room audio, media room
The solutions were excellent from a technical point of view especially. There was some good creative thought behind the system to use and the alterations to the rooms. […]I think the solutions were much better that what I would have come to left to my own devices. […] I was very happy with the solution.
Your performance as a company was very impressive […]. In particular, working flexibly was a real bonus […] I prefer not to use my holiday on home improvements! The work result was very good as mentioned above, and I particularly liked the way that you presented a range of options without making me feel pressured to go for the most expensive. […]
Overall satisfaction was very high and not only would I recommend you to others (in fact I already have) but I would also have no hesitation in getting you to help with further additions down the line!
I thought the cost was reasonable given the standard of service, which I thought was very good indeed.
The system is absolutely great, I cannot fault it.
Installation: upgrade of existing control system from Philips Pronto to RTI with full iPad control of all the AV systems and Lutron lighting, upgrade of multi-room audio and video and CCTV with remote access
The system is much improved in its functionality. The old system in the living room used to frequently freeze and need resetting, that problem is solved; it has not required a single “hard reset” since the upgrade.
The control system works well. There is no delay in the switching on of the TV in the living room which is a big improvement on the old control system, which had to be pressed several times before it registered.
I found the communication excellent, they have always returned any phone call quickly and when needed urgently someone has always been out within 24 hours (normally less).
The team seem to be able to interpret the needs of the installation well and act upon them.
Installation: structured cabling retrofit, multi room audio, living room home cinema, Crestron control system
We were incredibly satisfied with the multi room audio system that Smart Space Group installed in our flat. It sounds amazing and we have had so many comments from friends about the sound and how sophisticated the speakers look set into the ceiling, with no visible wires.
Smart Space Group provided us with many options on speakers / systems with different prices attached and took us through all the pros / cons of each choice. Then they integrated the home cinema system and my music playlist with speakers in each of the living room , bedroom and bathroom. I can choose to play music in the bedroom while my husband is watching a movie in the living room and all the zones can be controlled from my mobile so it is very simple and very impressive when friends come round! They were very professional to work with and had great attention to detail. I cannot fault the work and would definitely recommend them to others.
They are aware of the need for it to look good aesthetically and so always made all effort to ensure that all wires are hidden behind walls and out of view, that is a big part of what they looked at when they designed our system. They are also flexible with their timings and so it is easy to find times when they can come and do the work. I have already recommended their services to friends and would not hesitate to recommend to others.